Refund Policy
Effective Date: 27/5/2024
At Friends Zee, we strive to provide the best possible experience for our users. This Refund Policy outlines the circumstances under which we offer refunds for our paid services and subscriptions. By purchasing any service or subscription from Friends Zee, you agree to this Refund Policy.
1. General Refund Policy
1.1 Subscription Services:
Free Trial Period: Some of our subscription services may offer a free trial period. If you cancel your subscription during the free trial period, you will not be charged.
Refund Requests: If you are not satisfied with your subscription, you may request a refund within 14 days of the initial purchase. Refund requests made after this period will not be considered.
1.2 One-Time Purchases:
Digital Goods: Refunds for digital goods, such as virtual gifts or other one-time purchases, are generally not provided unless the digital goods are defective or not delivered as described. Please contact our support team for assistance if you encounter any issues with your purchase.
2. How to Request a Refund
To request a refund, please contact our support team at [Insert Contact Information] with the following information:
Your name and email address associated with your Friends Zee account.
The date of purchase and the type of service or product purchased.
The reason for your refund request.
Our support team will review your request and respond within 7 business days.
3. Refund Process
If your refund request is approved, we will process the refund to your original method of payment. Please note that it may take additional time for the refund to appear on your statement, depending on your payment provider.
4. Exceptions
We reserve the right to refuse a refund request if:
The request is made outside the refund window specified in this policy.
There is evidence of fraud, abuse, or other malicious activity related to the use of our services.
The service or product has been significantly used or consumed.
5. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on Friends Zee and updating the "Effective Date" at the top. Your continued use of Friends Zee after such changes constitutes your acceptance of the new Refund Policy.
6. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us techforlogy247@gmail.com
By using Friends Zee, you acknowledge that you have read, understood, and agree to this Refund Policy.
Thank you for being a part of the Friends Zee community!
Friendszee is Part of Techforlogy India Pvt Ltd
